It’s been 20 years since Lufthansa began taking off from Chennai. To celebrate, the airlines is giving something back to its customers. Now business class passengers on the Chennai-Frankfurt route can relax on full-flat beds that promise comfort and privacy. “At the touch of a button, the seats convert into beds measuring 6.5-feet. They have ergonomically-improved cushioning and more space at the shoulder level, thanks to lowerable armrests. Also, adjustable headrests and additional compartments create a new level of comfort,” says Wolfgang Will, director, South Asia Lufthansa. What’s more, you don’t have to stand up each time you adjust the seats; its intuitive mechanism continuously adjusts to the body during the shift.
A lot of customer feedback (through surveys and passenger testing) was taken into consideration before designing the new business class. “One of the wishes expressed was to sit/lie facing the direction of travel. So the seats are arranged in the form of a V’, with two neighbouring seats angled towards one another along a central axis,” says Will.
The in-flight entertainment system has been revamped, too, with individually adjustable 15-inch screens and a wider range of choice—100 films in eight languages, 200 TV programmes and 30 radio channels. As for food, Lufthansa now offers a ‘themed’ cuisine, which is changed every two months.
Lufthansa, of course, is not the only ones offering such luxury. Check out Jet Airways on their Chennai-Brussels route and Emirates on their long-hauls to the US.
—Surya Praphulla Kumar