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    Now, enjoy flat beds in Lufthansa’s business class on the Chennai-Frankfurt route

    It’s been 20 years since Lufthansa began taking off from Chennai. To celebrate, the airlines is giving something back to its customers. Now business class passengers on the Chennai-Frankfurt route can relax on full-flat beds that promise comfort and privacy. “At the touch of a button, the seats convert into beds measuring 6.5-feet. They have ergonomically-improved cushioning and more space at the shoulder level, thanks to lowerable armrests. Also, adjustable headrests and additional compartments create a new level of comfort,” says Wolfgang Will, director, South Asia Lufthansa. What’s more, you don’t have to stand up each time you adjust the seats; its intuitive mechanism continuously adjusts to the body during the shift.

    Customer first
    A lot of customer feedback (through surveys and passenger testing) was taken into consideration before designing the new business class. “One of the wishes expressed was to sit/lie facing the direction of travel. So the seats are arranged in the form of a V’, with two neighbouring seats angled towards one another along a central axis,” says Will.

    The in-flight entertainment system has been revamped, too, with individually adjustable 15-inch screens and a wider range of choice—100 films in eight languages, 200 TV programmes and 30 radio channels. As for food, Lufthansa now offers a ‘themed’ cuisine, which is changed every two months.

    The competition
    Lufthansa, of course, is not the only ones offering such luxury. Check out Jet Airways  on their Chennai-Brussels route and Emirates on their long-hauls to the US.

    —Surya Praphulla Kumar


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